senseFly Announce Service Package to Keep Drones Flying - 12/07/2017


senseFly has announced Always On, a worry-free service package designed to keep professional drone operators working and ensure business continuity.

Available as a bundle option alongside every eBee Plus drone purchase, Always On provides operators with professional support and peace of mind. In the event of a drone hardware problem — whether the result of user error, a naturally occurring event or a technical issue — customers can simply contact their local representative to have their drone replaced for free within 48 hours, no questions asked.

“Helping clients by providing them with reliable and accurate mapping drones and professional grade service has always been at the core of what we do. Always On enables eBee Plus operators to virtually eliminate the issue of project disruption and, in turn, allowing them to better plan their workloads and meet their commitments” explained Jean-Thomas Celette, Chief Sales & Marketing Officer at senseFly.

In addition to 48-hour, no-questions-asked drone replacement, senseFly’s new Always On service package also extends the eBee Plus's limited warranty from one to two years and includes free scheduled services, as well as free battery replacements.

“As a professional drone service provider, we always ensure that we are prepared for any challenges we may encounter in the field. This means we supply our team with backup aircraft and spare parts to adequately support every mission," said Josh Kornoff, Senior Director of Drone Engineering at Measure.

Always On is available for professional users in the United States and will be supported by senseFly’s trusted network of distribution partners located across the U.S. For more information about Always On, contact your nearest senseFly distributor.

Last updated: 25/11/2017